Throughout this pandemic, DVCCC commits to continuing the best possible service to our Chester County community: All support groups are suspended until further notice - but our hotline and other services are still available. Please call first.

DVCCC's March 28, 2020 fundraising event, All That's Purple 2020: Together We Can,

has been postponed. Details forthcoming.

Are you at home and feel unsafe calling?

Use this link to access the National Domestic Violence Hotline's online chat function

or text LOVEIS to 22522 and chat immediately with an advocate.

COVID-19 Resources

In understanding the issues survivors are facing, we have organized a helpful resource guide here to assist and ease concerns during this uncertain situation.

Utilities Information

  • AT&T: Effective March 14, 2020, AT&T will not terminate services and will waive late payment fees. AT&T public WiFi hotspots will be open to all. This includes non-AT&T customers. Wired and wireless home internet through AT&T will no include unlimited data. Additionally, low income households can qualify for internet access for an est. $10 a month. These policies are in place for 60 days from the effective date. Learn more here.

  • Comcast/Xfinity: Effective March 13, 2020, Public Xfinity WiFi hotspots will be open to all, including non-Xfinity subscribers. All customers will be upgraded to unlimited data for no additional charge. Customers will not have their service terminated nor be assessed late fee if, during this period, they notify Xfinity of their hardship. New customers that qualify for Xfinity’s Internet Essentials, a program for qualified low-income households, will receive their first 60 days of service free of charge. These policies will be in place for 60 days from the effective date. Learn more here.

  • PECO: Effective March 13, 2020 - May 1, 2020, service disconnections will be suspended and late fee accrued during this period will be waived. Additionally, PECO offers assistance programs which can be found via this link: Learn more here.

  • Verizon: Effective for 60 days from March 13, 2020, Verizon will waive late fees and keep customers connected if negatively impacted by the crisis. Learn more here.

  • T Mobile: Effective March 13, 2020, all T Mobile phone plans will be upgraded to unlimited data for the next 60 days. T-Mobile is working to provide an additional 20GB of mobile hotspot data however, this has not yet been put into place. T-Mobile is working with customers on a case-by-case basis to manager account and payment issues. Learn more here.

  • Mint Mobile: Effective March 15, 2020 - April 14, 2020, new and current Mint Mobile customers will be offering free, unlimited data. Mint Mobile is a pay as you go phone service founded by actor Ryan Reynolds. It requires users to have an unlocked phone (details of which phones are applicable are available on their website). To use their free service, you must have an unlocked phone, download the Mint Mobile app and purchase a 1GB or 3 GB plan with a debit/credit card then, your purchase will be refunded within 24 hours. Customers may only purchase 1 data plan at a time however when that is used, customers can purchase more data. Any data purchased before April 14, 2020 will be reimbursed. Learn more here.

Food Resources

  • Avon Grove School District: Beginning on Wednesday, March 18, AGSD is providing Free Grab & Go meals to any child age 18 and under – all children must be present to receive a meal. Parents and students do not need to get out of the car - simply drive up to the distribution table to get your meal(s). Each bagged meal includes lunch and breakfast for the following day, and will be provided on a first come, first served basis.The approved meal pick-up area is Avon Grove Area Little League, Rosehill Field, located at 218 Rosehill Rd. West Grove, PA 19390. You can learn more here.

  • Food Service staff will be onsite from 10:00 a.m. to 12:00 p.m. on the following days:

    • Wednesday, March 18 through Friday, March 20

    • Monday, March 23, through Friday, March 27

  • Coatesville Area School District: CASD will be providing a grab-and-go breakfast & lunch (can be picked up together) at Rainbow Elementary School, Caln Elementary School, Scott Middle School, the Senior High School, Benner Building, West End Fire Hall, Olivet Methodist – (Tuesday-Friday), Modena Borough Hall, and South Coatesville Borough Hall. This is available for any child under the age of 18. We will be continuing to communicate with additional location sites as they become available. for students between 10 am and 1pm. Learn more here.

    • If you have any questions about receiving food, please contact Erin Robinson, 610-466-2405 Robinsone@casdschools.orgor Brenda Wolf, 610-466-2404at wolfb@casdschools.org.

    • Coatesville is in need of volunteers for this effort and hope to expand - contact Lyryn Yacoe at Lyryn@Yacoe.me. Learn more here.

  • Downingtown Area School District: Providing bagged meals via a drive-up service. Details will be arranged directly with the impacted families to ensure privacy.

  • Kennett Consolidated School District: KCSD will be providing lunches on weekdays starting Wednesday, March 18, 2020 between 11:00am and 1:00pm. Any community members who are 18 years of age or under should come to one of three pick up locations between 11:00am and 1:00pm on weekdays to pick up a Grab & Go meal. To protect the health and safety of both our staff and families, we are asking that you return home as soon as you have received your meal. Learn more here.

    • Where?

      • St. Rocco Parish Parking Lot at 333 Sunny Dell Road, Avondale, PA 19311

      • The Garage Community Youth Center Parking Lot at 115 Union Street, Kennett Square, PA 19348

      • Chavelos Mexican Restaurant Parking Lot at 1470 Baltimore Pike, Toughkenamon, PA 19374

    • When?

      • March 18, 2020 - March 20, 2020

      • March 23, 2020 - March 27, 2020

  • Phoenixville Area School District: PASD has committed to ensuring our students continue to receive meal support while schools are closed in response to the COVID-19 virus.
    PASD is committed to providing breakfast and lunch for students while our schools are closed.  Any child (age 0-18) can come to one of our four food distribution sites below between 10:30 and noon every weekday for a meal. Learn more here.

    • Barkley Elementary 320 Second Avenue

    • Ann’s Heart 30 Hall Street (the old Sacred Heart School)

    • PACS 257 Church Street

    • Bethel Baptist 412 Fairview Street

  • Unionville-Chadds Ford School District: Meals will be available on Monday (3/16/20) from 6am to 8am and 4pm to 6pm. Each student will receive FIVE breakfast meals and FIVE lunch meals during their initial pickup with a second round of food distribution scheduled for 3/23/20. Food can be picked up at: Unionville High School (Gym Entrance) and Chadds Ford Elementary School (Main Entrance). Learn more here.

  • West Chester Area School District: Our community has always been one to rally and help, and many have reached out to ask if we need assistance getting food to our lower-income families.  At the moment, we are able to provide meals and we do not need volunteers. We will let you know if that changes. Families who are eligible for support with school meals will be notified. If you believe that you should have received the notification but did not by the end of today, please contact Leigh Ann Ranieri, Director of Pupil Services at lranieri@wcasd.net or 484-266-1229 or 484-266-1050. Learn more here.

    • Families that need additional assistance can contact:

      • Act in Faith Greater West Chester 484-324-8492

      • Baptist Church of West Chester 610-696-7466

      • West Chester Food Cupboard 610-344-3175

      • West Chester Salvation Army 610-696-8746

  • Chester County Food Bank: The Chester County Food Bank provides an essential service to the community and we will continue to do so taking the recommended COVID-19 precautionary measures for the health and safety of our staff, volunteers, partners and the community.  CCFB is a partner with the Chester County Health Department and will continue to follow their recommendations as the authority on this situation. Learn more here.

  • Phoenixville Area Community Services (PACS): Emergency assistance is provided through food distribution and Information & Referral services that help get our clients back on their feet. PACS is committed to remaining open to the public. Learn more here.

  • Little Italy Pizza (Pottstown, PA): In conjunction with Pottstown Beverage company, Little Italy will provide free lunches to Pottstown Students M-F 11am-2pm. Pick up only. Ask for a school lunch.

Senior Resources

The Chester County Department of Aging developed this list of resources for local seniors during this time. They also developed this helpful guide to the special hours for seniors only at local grocers and pharmacies: you can find that guide here.

  • ROVER is still transporting folks to the grocery store.  Rider must be registered before booking a trip.  Registration can be completed online here or by calling 484-696-3854. ROVER is working on making buses available as early as 5AM to take seniors to grocery stores/pharmacy during special hours. They are also working to ensure there are no more than 3 riders on the bus at a time to comply with social distancing.

  • Meals being provided at Coatesville and Phoenixville Senior centers are for current registered participants only.

  • Surrey Devon continues to provide boxed lunches but have a limit to the number they provide daily. They are also continuing to provide home delivered meals (MOW). 

  • Meals On Wheels of Chester County is continuing to provide this service.

 

Loans/Debt/Unemployment

  • Federal Student Loans: The federal government has announced it will be waiving interest accrued on federal student loans. Details have not been made public yet however, the Department of Education is currently working with loan servicing companies to develop implementation. The Dept. of Education will provide updates. Learn more here.

  • PA State Unemployment: PA has made temporary updates to their current Unemployment Benefits policies for those affected by Coronavirus. Learn more here. You may now be eligible for unemployment benefits if:

    • Your employer temporarily closes or goes out of business because of COVID-19.

    • Your employer reduces your hours because of COVID-19.

    • You have been told not to work because your employer feels you might get or spread COVID-19.

    • You have been told to quarantine or self-isolate, or live/work in a county under government-recommended mitigation efforts.

Click here to access a helpful guide to contacting to learn more about unemployment compensation during this pandemic.

Other

Wings to Success:  Wings to Success is taking appointments for after March 30th. Please go online to fill out an appointment request form here. They will still be taking calls remotely during business hours. While they will not be serving clients in person, if a participant has an immediate need for clothing that cannot wait until March 30th, contact your DVCCC advocate and they will know what to do!

Enterprise Rental: Until May 30, 2020, Enterprise is waving their “young renter fee” and reducing the age requirement for rental to 18. The College Student Travel Assistance program is available to students 18-24. It will be valid for rentals of economy-full size cars as well as mini-vans, small pickups and cargo vans. Rentals must be reserved, and all other driver and requirements still apply. Student ID must be presented at time of rental. This program is part of an effort by enterprise to help displaced students return home to family. Learn more here.

For business/services not listed, it is advised that you check their official website or call customer service.

Numerous false offers have been circulating via social media as scammers make efforts to take advantage of consumers during these difficult times.

Additional Informational Links

Centers for Disease Control and Prevention - the link in the header to the left is a guide to national information about COVID-19/Coronavirus, symptoms, prevention, and far more. Click here for a comprehensive FAQ's section that will clear up any and all misinformation floating around online.

PA State - the link in the header to the left is a website to track current Pennsylvania-related updates to COVID-19 and Coronavirus. You can use this link to learn more about current PA shutdowns.

Chester County - using the link in the header to the left, you can access up-to-date information about cases of COVID-19 and Coronavirus here in Chester County. In this link you can access the Chester County Health Department's resource page.

PCADV - The Pennsylvania Coalition Against Domestic violence provides support and oversight for DVCCC services. They have developed this comprehensive resource guide and overview of current coronavirus best practices for DV organizations.

The Chester County Community Foundation developed this guide to Frequently Asked Questions from Chester County residents regarding COVID-19/Coronavirus and this guide to keeping active and entertained while social distancing.

Stay Healthy & Safe

Our Hotline is Still Available

1-888-711-6270

Looking to Give Back?

There are several local organizations that are providing financial support to essential social service organizations throughout this crisis. Please use the links below to provide donations that will assist our community during this time.

Donate Directly to DVCCC Here

Support the United Way of Chester County's COVID-19 Response Fund Here

Support the Brandywine Community Health Foundation's Healthcare and Economic Relief Fund Here

Support the Chester County FoodBank Here

Support PACS - Affordable Food for Phoenixville Here

Call our 24-hour, free hotline 888-711-6270 or 610-431-1430

If you are in immediate danger, DIAL 911

If you are in immediate danger and cannot call,

TEXT 911 if you are in Chester County

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The official registration and financial information of the Domestic Violence Center of Chester County may be obtained from the Pennsylvania Department of State by calling toll free within Pennsylvania, 1-800-732-0999. Registration does not imply endorsement.

This website is designed and maintained by DVCCC staff.

Last update: March 2020